Reader Response Forum
22/01/2010 00:57
Notice Of Chapter Meeting
Alberta Seniors United Now Society St. Albert Chapter
Guest Speaker: David Eggen – Friends of Medicare
Monday Jan 25, 2010
1:30 PM
St. Albert Legion
6 Tache Street
St Albert, AB
Local Information Tel. 780-460-7736
Members of the public welcome.
Also please mark your calendars:
Wednesday April 21, 2010
SUN Annual General Meeting
Century Casino Showroom
13103 – Fort Road
Edmonton
E-Mail About Canada Post Misleading People
SINC SAYS:
I get hundreds of e-mails every day from our readers and some of them are helpful and we repeat them here.
But I make it a policy to not run an anonymous e-mail without first checking its authenticity.
Such was the case with an e-mail that was circulating in which someone reported that if you use Canada Post services in a postal outlet in a Shopper’s Drug Mart, that you would be at the mercy of that outlet as far as rates go.
The e-mail went on to relate that you could be charged as much as $6.00 more for a single transaction.
That e-mail went on to quote a supposed reply from a Canada Post official that the story was in fact true.
But that e-mail folks, like far too many on the internet is false.
How do I know, you ask? Because I went right to the source and Canada Post myself. Here is there reply to my e-mail:
Hello Don Sinclair,
Thank you for your message to Canada Post.
It is very important to us that the customer experience is the same no matter where our customers choose to shop.
With respect to the rates, all of our 6,000 automated post offices, corporate or dealer, use the same Retail point-of-sale system software and corporate rating engine. Therefore they all charge the same rate for the same identical service.
Dealers cannot charge a higher rate for a postal service, as the system will not permit it and contractually they would be in default.
We will further investigate the matter that you brought to our attention.
Thank you for your continued service.
Regards,
Robert Whyte
Customer Service
Canada Post
So you see folks, if you get such an e-mail, ignore it as the farce it really is. You’re welcome.
